ezz_bee wrote:
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1) It leads to situations exactly like this one, which is a pain in the ass and an extremely negative experience for potential customers.
2) NBA.com keeps your payment info on file, which is a huge problem for me. I recently had to cancel my credit card, because Adobe, who keeps payment info on file, was hacked and encrypted customer info (including payment info) for something like 2 or 3 million clients was stolen by hackers. There's 0 reason for them to keep my payment info on file, other than so that they can automatically deduct payments if I forget to cancel a subscription. I'm sure they're making some more money in the short-term with the automatic deductions and in a way there's a convenience for returning/permanent customers, but there's also the security risk and the huge inconvenience for anyone who forgets the payment schedule of all their online subscriptions/purchases. Nobody likes to find surprise deductions on a credit card statement, or to have to jump through all the hoops AJ360 had to jump through to figure out how to get your money back.
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